Frequently Asked Questions

Campaign Overview

What is the “Always On” Campaign?

“Always On” is a promotional initiative by Butterfield x Mastercard that offers exclusive benefits to Butterfield Mastercard credit and debit cardholders when they use their cards at select merchants across Bermuda. These benefits include Travel, Dining and Convenience offerings that are available during specific periods and under certain conditions.

Participation & Eligibility

Who can participate in the Campaign?

The campaign is open to individuals who are legal residents of Bermuda, at least 18 years of age, and who hold a Butterfield Mastercard personal debit or credit card. Eligible participants must also have an account in good standing with up-to-date contact details.

How do I participate in the campaign?

To participate in the campaign, simply use your Butterfield Mastercard personal debit or credit card at any of the participating locations in Bermuda during the promotional periods outlined for each offer.

Do I need to register to participate?

Registration or advance booking is required for all benefits, unless otherwise stated. Details on required registration for specific offers are listed on the campaign landing page: https://mcrewards.butterfieldgroup.com/betterbenefits/

Eligible Cards

Which cards are eligible for the Campaign?

Unless otherwise stated, all benefits apply to all eligible Butterfield Mastercard personal debit and credit cardholders. Any offers that are limited to specific card types will be clearly indicated.

Campaign Duration

What is the duration of the Campaign?

The promotion runs from January 1, 2026, to December 31, 2026. Please note that each benefit is available only during its specific timeframe, which may vary by merchant. For complete details on the availability and conditions of each offer, review the merchant-specific terms and conditions at https://mcrewards.butterfieldgroup.com/betterbenefits/.

Benefits

What are the available benefits/merchants?

  • The English Market: Enjoy 25% off when you spend $40 or more at The English Market located at 55 Front Street, Hamilton. Benefit valid from 19 August to 30 September 2026. The offer is limited to one redemption per check and is limited to a maximum discount of USD $50. Availability of benefits under this campaign may vary by merchant and is subject to specific terms and conditions. Benefits may be modified, suspended, or terminated prior to the stated end date if available inventory, allocation, or promotional funding is exhausted. Once this capacity has been reached, no additional registrations will be accepted, regardless of the remaining promotional period.
  • Skyport - L.F. Wade International Airport: Access to a dedicated screening lane at the airport for Butterfield Mastercard Black and Platinum credit cardholders. Available from July 28 to September 8, Monday through Sunday from 10:30 a.m. to 3:00 p.m. Availability of benefits under this campaign may vary by merchant and is subject to specific terms and conditions. Benefits may be modified, suspended, or terminated prior to the stated end date if available inventory, allocation, or promotional funding is exhausted. Once this capacity has been reached, no additional registrations will be accepted, regardless of the remaining promotional period.

Are these benefits always available?

No, benefits are subject to availability, merchant operating hours, and limited capacity. Some offers are only valid on specific days or during certain times. For full details, please check the campaign landing page.

How do I redeem the benefits?

To redeem an offer, present and pay with your valid Butterfield Mastercard personal debit or credit card at the participating merchant during the promotional period. Some offers may require advance booking or registration via the campaign landing page. Always check the specific terms and conditions for each benefit for any special instructions. Redemption is subject to availability and merchant approval.

Can I exchange the benefit for cash?

No, the benefit cannot be redeemed or exchanged for cash or any other product or service other than those stipulated in the terms and conditions. Benefits are non-transferable and must be used by the cardholder registered with Butterfield.

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