Initiative Name

Always On

Promotor

Butterfield Bank (Cayman) Limited (the “Bank”)
12 Albert Panton Street
P.O. Box 705, Grand Cayman KY1-1107,
CAYMAN ISLANDS

Website

https://mcrewards.butterfieldgroup.com/betterbenefits/KY/

Acceptance

Entry into the promotion constitutes acceptance of these terms and conditions (“Terms”). In case of any inconsistency between these Terms and any other published material, these Terms prevail.

Initiative Period

The Promotion will take place during the following period:
Start: January 1st, 2026, 12:01AM, Cayman Islands time
End: December 31st, 2026, 11:59 PM, Cayman Islands time
No promotions will be accepted outside this period.

Eligibility Guidelines

The promotion is open to natural persons who are legal residents of the Cayman Islands and eighteen (18) years of age or older. Participants must be residents of the Cayman Islands at the time of entry and must hold a personal debit or credit Mastercard issued by Butterfield Bank (Cayman) Limited.

To qualify, the cardholder’s account must be in good standing, and their contact information (address, email, and phone number) must be up to date at the time of entry and at any point of validation.

Corporate, business, or other non-personal cardholders are excluded from this promotion.

Details of Promotion

The promotion offers exclusive benefits to Butterfield Mastercard cardholders at select merchants in the Cayman Islands during specified periods (the “Promotion”). Unless otherwise stated, benefits apply to all Butterfield Mastercard credit and debit cardholders and must be redeemed by using a Butterfield Mastercard credit or debit card at the participating location. The following benefits are included in this promotion:

• Shopright: Enjoy 20% off when you spend $30 or more at Shopright. Benefit valid from 27 August to 8 October 2026. The offer is limited to one redemption per check and is limited to a maximum discount of USD $50. Availability of benefits under this campaign may vary by merchant and is subject to specific terms and conditions. Benefits may be modified, suspended, or terminated prior to the stated end date if available inventory, allocation, or promotional funding is exhausted. Once this capacity has been reached, no additional registrations will be accepted, regardless of the remaining promotional period.
• Meet & Greet: Butterfield Mastercard cardholders will be eligible to access an exclusive Meet & Greet Airport Service at Owen Roberts International Airport (Grand Cayman), available exclusively for departures. The service includes curbside reception, guidance through the airline check-in process, luggage support on departure, and expedited assistance through security screening, where available and permitted by airport operations. This benefit covers only the Meet & Greet Airport Service as described and does not include airfare, airline services, baggage fees, transportation, lounge access, or any additional travel-related services not expressly stated. To request the benefit, cardholders must register through the Better Benefits landing page and provide complete and accurate personal information, flight details, and, if applicable, the details of one (1) accompanying passenger. Incomplete or inaccurate information may result in cancellation of the request or inability to deliver the service. Service requests may be submitted between July 2, 2026 and November 30, 2026, and must be submitted at least five (5) calendar days prior to the scheduled departure time. As such, the latest eligible departure date is December 5, 2026. Requests received less than five (5) calendar days before departure will not be accepted. Any modification to a confirmed booking must be requested by emailing Concierge@caymanairports.com at least five (5) calendar days prior to the scheduled departure time. Requests for changes received outside this timeframe may not be accommodated. Once a request has been approved, the cardholder will receive a confirmation email with a unique QR code that will be required to redeem the benefit at the Terminal. Please note that this benefit is fully complimentary for Butterfield Mastercard cardholders. No payment is required for any component of the service. In the unlikely event that a charge or invoice is issued, cardholders may disregard it, as the service is provided at no cost. The day of the service, cardholders are required to arrive at the designated meeting point (Departures Door 2) at the time specified during registration in the “Time of Arrival at Terminal” field. Late arrivals or failure to present at the agreed meeting point may result in cancellation of the service. No-shows or failure to comply with booking requirements will result in forfeiture of the benefit without replacement. Thirty (30) minutes prior to the scheduled service time, a notification will be sent with the meeting point information — this is contingent upon the cardholder having a working mobile or Wi-Fi connection to receive the message. Upon arrival, the greeter will be stationed at the designated meeting point (Departures - Door 2) with name signage for identification. Cardholders must show their confirmation QR code along with their Butterfield Mastercard to the greeter to start the Meet & Greet Service. From there, the greeter will guide the cardholder through the airport process, including fast-track assistance through Customs and Border Control (CBC) and security screening, where permitted. The Meet & Greet Airport Service is a facilitation service and does not exempt passengers from complying with airport, airline, or regulatory requirements, including security screening and other mandatory procedures. All assistance provided is subject to authorization by airport authorities and operational conditions. Expedited processing and priority access cannot be guaranteed, particularly during peak travel periods. Passengers remain solely responsible for their travel documentation, personal belongings, and compliance with airport regulations. While assistance may be provided to facilitate the airport journey, the service provider does not assume responsibility for missed flights, denied boarding, delays, or issues related to airline operations. The benefit is non-transferable and is valid only for the registered cardholder and the accompanying passenger declared at the time of registration. Any misuse, including false information or unauthorized transfers, may result in cancellation of the service and disqualification from future participation. Availability of benefits under this campaign may vary by merchant and is subject to specific terms and conditions. Benefits may be modified, suspended, or terminated prior to the stated end date if available inventory, allocation, or promotional funding is exhausted. Once this capacity has been reached, no additional registrations will be accepted, regardless of the remaining promotional period. This benefit remains subject to CIAA’s applicable terms and conditions, operational policies, security protocols, and airport authority requirements. For any inquiries regarding the Meet & Greet service, please feel free to email Concierge@caymanairports.com or call 1-345-943-7070 and ask to be transferred to our Customer Service team.

Unless otherwise specified in these Terms, the offers are non-refundable, non-transferable, non-exchangeable, and cannot be redeemed for cash. All offers must be accepted as presented. No modifications will be permitted, except as provided in these Terms. The Bank is not responsible for any benefits that are lost, unavailable, declined, or tampered with in any way.

NOTWITHSTANDING THE FOREGOING, THE BANK RESERVES THE ABSOLUTE RIGHT TO WITHHOLD OR CANCEL THE PROMOTION FOR ANY REASON.

Statement of Availability

Availability of benefits under this campaign may vary by merchant and is subject to specific conditions including limited quantities, designated days and times, and cardholder tier eligibility. Some benefits may require advanced registration or booking through the campaign landing page and are offered on a first-come, first-served basis.

Certain offers are only valid during specific activations or event editions, while others are redeemable exclusively within predefined hours or days of the week. The Bank does not guarantee benefit availability at any given time and reserves the right to modify, suspend, or withdraw any benefit without prior notice.

For complete details regarding the availability and conditions of each benefit, cardholders are encouraged to consult the individual terms and conditions listed on the campaign landing page.

Redemption Process

Cardholders must use their valid Butterfield Mastercard to redeem benefits at participating merchants or platforms as outlined in the campaign details. Some benefits require advance registration or booking through the campaign landing page to qualify for redemption.

Redemptions will be honored according to the terms and conditions of each offer and are subject to verification by the merchant or platform. The Bank and merchants reserve the right to refuse redemption if eligibility criteria are not met or if the promotion has ended or reached capacity.

Cardholders are responsible for following any specific redemption instructions and timelines indicated for each benefit. The Bank is not responsible for any failed or denied redemptions caused by non-compliance with these instructions or by technical issues outside its control.

Anti-Fraud Rules

Reproduction, sale, or any other unauthorised use of the benefits or promotional codes is strictly prohibited. Any attempt to manipulate or abuse the promotion will result in immediate disqualification.

Suspected Tampering of Promotion

If this campaign cannot be conducted as planned for any reason, including unauthorised intervention, fraud, or any other cause beyond the Bank’s control that compromises the administration, security, fairness, integrity, or proper conduct of the campaign, the Bank reserves the right (subject to applicable law), at its sole discretion, to cancel or disqualify any participant reasonably suspected of tampering with the promotion.

Warranties

To the greatest extent permitted by law, the Bank excludes all warranties, representations or guarantees (“Warranties”) regarding the promotion, including any Warranties which may have been made while advertising or promoting the initiative. The conduct of the initiative may involve third parties, and the Bank makes no Warranties and disclaims all liability in connection with any such third parties, their acts, or omissions.

By entering the initiative, an entrant releases and indemnifies the Bank and its related bodies corporate (including the officers, employees and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may have against the Bank or that the Bank may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of an entrant entering or participating in the initiative, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable.

Privacy Policy

The Bank collects your information to include you in this initiative. Collection, use, disclosure and retention of your personal information is governed by the Bank’s Privacy Policy which can be found on the Bank’s public website at https://www.butterfieldgroup.com/privacy-policy.

Social Media

From time to time the Bank may use Facebook, YouTube, Instagram, TikTok, or Snapchat collectively, (“Social Media Providers”) to advertise or promote the Promotion and any prize winner of the Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with any Social Media Provider and to release the Social Media Providers from all liability in relation to the Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Bank and not the Social Media Providers.

Governing Law

The promotion and these Terms will be governed by the law of the Cayman Islands. Entrants accept the non-exclusive jurisdiction of courts and tribunals of the Cayman Islands in connection with disputes concerning the promotion.

HOME